FAQ
Frequently Asked Questions
Find answers to the most common questions about our services, process, pricing, and collaboration.
Still have a question? We’re happy to help.
01
Working with Back2Rank
How projects begin, how we communicate, and what you can expect when working with us.
How long do engagements last?
Rankings are a means, not the goal. Our focus is on the business outcomes that truly matter.
What's your availability?
We begin with analysis and evidence—not guesses or pre-selected solutions.
How quickly can you start?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
What do you need from us to begin?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
02
Pricing & Scope
Understand what’s included, how projects are priced, and what affects the overall scope.
How is pricing structured?
Rankings are a means, not the goal. Our focus is on the business outcomes that truly matter.
Do you work on retainer or per project?
We begin with analysis and evidence—not guesses or pre-selected solutions.
What's included and what's extra?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
03
Our Approach
Learn how we approach SEO problems and why many clients come to us after other solutions haven’t worked.
What makes you different from other SEO agencies?
Rankings are a means, not the goal. Our focus is on the business outcomes that truly matter.
Can you guarantee results?
We begin with analysis and evidence—not guesses or pre-selected solutions.
What if we already have an SEO team or agency?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
04
Specific situations
Answers for businesses facing complex SEO challenges, penalties, migrations, traffic drops, or technical issues.
Can you recover from any algorithm update?
We begin with analysis and evidence—not guesses or pre-selected solutions.
How long does penalty removal take?
Rankings are a means, not the goal. Our focus is on the business outcomes that truly matter.
What if our site was hacked months ago?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
05
The portal
See how we organise work, share progress, and collaborate with your team.
How do we access it?
Rankings are a means, not the goal. Our focus is on the business outcomes that truly matter.
Is there training?
We begin with analysis and evidence—not guesses or pre-selected solutions.
Can our developers see the tasks too?
We don’t just fix the symptoms—we identify the source of the problem and solve it for the long term.
Tell us what happened. We’ll help you decide what comes next.
Whether your traffic dropped overnight or you are planning a complex project, the first step is the same: understand the situation before choosing a solution. Send us the context and we will review it carefully.